Support

PING Support

Sending notifications and Live Activity updates with the PING app and API.

Getting Started

Open PING on your iPhone, copy your personal endpoint, and send a POST request to that endpoint. Plain text sends a simple notification, while JSON enables titles, links, actions, urgency, and Live Activities.

The full request format is available in the API Reference.

Common Issues

If notifications are not appearing, confirm that notifications are enabled for PING in iOS Settings.
If your device is offline, notifications will be delivered when it reconnects to the internet on a best-effort basis, but delivery is not guaranteed. This is because your notifications are not stored anywhere except your device, and we no longer have access to them once they are sent.
Keep your endpoint private. Anyone with the URL can send notifications to your device.

Contact

For help, bug reports, or support requests, email [email protected].

Please include your device model, iOS version, app version, and a short description of what happened. Do not include your personal endpoint unless requested.